![]() Scroll down to Speakers and change it to Audio System. Press Settings/Options on your Sony remote. Next, if you have a sound bar, stereo receiver or Bluetooth Adapter connected: ![]() Then set Dolby Digital Plus Output to Dolby Digital. To do this go to Home > Settings > Display & Sound > Audio Output. The first setting we want to change is Dolby Digital Plus Output. Change “Dolby Digital Plus” to “Dolby Digital” If nothing has worked yet, there are few sound settings on your Sony TV that you should try changing. If this process doesn’t work the first time, you should keep trying until it does. The reset process can take a couple of minutes to complete but hopefully when it does your TV sound is working again! You can release the buttons once you see the Sony logo or a green light on the front of the TV. This could take 2 seconds or 30 seconds, depending on the model of TV you have. Keep holding these buttons and plug your TV back in. With the TV unplugged, press and hold the POWER button and VOLUME DOWN at the same time. To do this find the buttons on your TV. Depending on the model you have, these buttons may be on the right hand side, left hand side, or very bottom of the TV. ![]() If for whatever reason you do not have access to your TV’s remote, you can still factory reset your Sony TV. Note: if you have a Sony Bravia TV, the factory reset process is different. Restart your TV and see if the sound works.With the TV powered on, click the HOME/MENU button. If this didn’t work, it’s time to reset all of your TV’s settings back to factory defaults… Factory reset Sony TVĪ factory reset essentially restores your Sony TV to the settings it had on the day you purchased the television. This will reset your Sony TV sound settings back to factory defaults. Scroll down to Sound and then select Reset. Go down to Settings followed by Preferences. Reset audio/sound settings on Sony TVĪnother way to fix the sound issues with your Sony TV is to reset the audio/sound settings altogether.įor example, if you have Sony Bravia Smart TV, press Menu on the remote. If this does in fact resolve your issue, you’ll just have to remember to manually check for software updates to ensure everything stays up-to-date. Scroll down to AUTOMATIC SOFTWARE DOWNLOAD.It’s also possible that your TV has no sound because of automatic software updates! To see if this is the issue, I would disable automatic updates for a period of time and see if that fixes your problem. You can see step by step instructions for how to do this here.Īfter the software update is complete, your video and audio settings may reset back to their defaults. I would just make sure that your TV’s software is up-to-date. Typically, your TV will automatically download the latest version for you, but sometimes that doesn’t happen. Running old versions of Sony software on your TV can cause a variety of problems. Note: while you’re back there reseating the power cord, it’s not a bad idea to disconnect and reconnect ALL connections to your TV! Update software on Sony TV Hopefully you see the TV come back to life and start hearing the sound again. Or else, I have seen instances where the actual sound card in the laptop has died, which would be one reason why Windows no longer recognizes any audio device as being there.With the power cord plugged back in, power on the TV using the TV power button, not the remote! The next options, in case nothing has worked, are to do a full reinstall of your Windows OS, drastic but we are at that point. You may have to insert the restore DVD that (hopefully) came with your VAIO. Even if it does not, click on it, and find the option to add or update the driver for it. Next look inside your device manager, and see if the audio device shows up, and hopefully it does, then see if it has a yellow exclamation point next to it. When you open it, click around and see it the wrong audio device got somehow selected, or if NO audio device is selected, and go ahead and select a different device from the drop down menu to see if picking another device fixed the issue. Look inside the control panel, and find sounds and audio. Check to see that no mute has been selected, or that no audio has been disabled. Open the sound icon next to the date and time on the lower right portion of the screen, and open the mixer, where you are able to see the volume for mic, speaker, and a bunch of other things. Open the start menu, and check around for any VAIO support software that can check your system for errors and hopefully fix them. Also, try downloading the ESET NOD32 online virus scanner using Fireofox, to rule out any pesky viruses messing with your VAIO. ![]() To start, it may be a longshot, but try turning off bluetooth, in case that is interfering with the sound, or sending the sound elsewhere, like to a bluetooth speaker or cell phone. ![]()
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